Privacy Policy

Introduction

coloruisolutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase stationery and craft supplies from us. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

When you interact with coloruisolutions, we may collect the following types of information:

• Personal identification information including name, email address, phone number, and delivery address
• Order information including products purchased, quantities, and preferences
• Payment information processed securely through our payment providers
• Communications you send to coloruisolutions through contact forms or email
• Technical data including IP address, browser type, and device information
• Usage data about how you navigate and interact with our website

How We Use Your Information

coloruisolutions uses the collected information for the following purposes:

• Processing and fulfilling your orders for stationery and craft supplies
• Communicating with you about your orders, inquiries, and account
• Improving our product selection and customer service
• Sending promotional materials about new products if you have opted in
• Analyzing website usage to enhance user experience
• Maintaining security and preventing fraud
• Complying with legal obligations and resolving disputes

Information Sharing and Disclosure

coloruisolutions does not sell or rent your personal information to third parties. We may share your information with:

• Shipping and delivery service providers to fulfill your orders
• Payment processors to handle transactions securely
• Professional advisors including lawyers and accountants
• Law enforcement or regulatory authorities when legally required

All third parties are required to maintain the confidentiality of your information and use it only for the purposes specified by coloruisolutions.

Data Security

coloruisolutions implements appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: Request copies of your personal data held by coloruisolutions
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal data subject to legal requirements
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your personal data
• Portability: Request transfer of your data to another service provider

To exercise any of these rights, contact coloruisolutions using the information provided on our contact page.

Cookies and Tracking

coloruisolutions uses cookies and similar tracking technologies to improve your browsing experience and analyze site usage. You can control cookie preferences through your browser settings. For more information, please review our Cookies Policy.

Data Retention

coloruisolutions retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and transaction records are typically retained for seven years in accordance with accounting requirements.

Children's Privacy

coloruisolutions does not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

coloruisolutions may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how coloruisolutions handles your personal information, please contact us:

Email: contact@coloruisolutions.world
Phone: +64 4 817 9999
Address: Molesworth Street, Wellington 6160, New Zealand